Customer Services

        SMCT has an experienced and skilled workforce. The company is committed to improving its levels of skills and competencies, as well as safety and cultural awareness, in order to raise the workers’ capabilities and efficiency, and ensure that our customers get maximum benefits.
        Our customer service center offers one-stop services that take care of all our customers’ special needs, and handle all enquiries and complaints in a timely manner. To ensure that the customs and inspections formalities run smoothly, the customs, quarantine and border inspection offices related to the terminal’s container business share the same site, making it highly convenient for customers to go through the necessary procedures for their businesses, and boosting our ability to manage our business efficiently.